Welcome to the Hive Help Desk

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Before creating a ticket - please review the knowledge base (in the top menu) for quickest help with your case.

When creating a ticket - please (where applicable) provide an order number and a screenshot showing the entire Hive screen.


In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.